Eligibility & Verification Policy

Eligibility

Customers must be at least 18 years old, have legal capacity to enter a binding agreement and be legally permitted to purchase, possess and use the products ordered for legitimate research purposes.

Accurate information

You must provide complete and accurate contact, delivery, payment and intended-use information. Placing an order does not guarantee acceptance.

Order review

We may place an order on hold, request reasonable supporting information, limit quantities, decline an order or cancel it before dispatch where necessary for compliance, fraud prevention, safety or responsible supply.

• Proof of identity or age
• Business, laboratory or institutional details
• Professional affiliation or research-purpose information
• Confirmation of delivery or payment details

Refusal or cancellation

Failure to provide requested information, suspected unlawful use, inaccurate details or conduct inconsistent with these policies may result in refusal of service or cancellation. Any cleared payment for a cancelled, undispatched order will be handled in accordance with applicable law.